Understanding Your NDIS Options in Albury-Wodonga

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Choosing whether to use unregistered or registered providers depends on how you want to manage your NDIS Plan when in your planning or review meetings.


  • Plan Managed | use unregistered or registered providers.
  • Self-Managed | use unregistered or registered providers.
  • Combination plan | use both unregistered and registered providers.
  • Agency managed | you can only use NDIS registered providers (you can change this if you wish)


If you need help understanding your NDIS options, call us on 0477 644 866 to learn how we can assist.

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Using Unregistered Providers

Some providers may choose to remain unregistered for various reasons, which can offer greater flexibility in service provision. Unlike registered providers, they do not incur licensing or audit fees, meaning costs are solely related to the services provided. Many still employ qualified staff and maintain direct relationships with participants and their families, fostering personalised care.


Unregistered providers can also offer lower prices while remaining profitable, making them an excellent option for local businesses. These providers can still play a vital role so individuals can have access to the supports they need to achieve their goals.


Reasons you may wish to use unregistered providers:


  • More flexible choice in who can support you.
  • You have found a provider that suits your individual needs.
  • To have the freedom to choose from both unregistered and registered providers rather than just registered providers.
  • Unregistered providers still abide by the NDIS Code of conduct.
  • Many reputable small, unregistered providers will have in place the same systems that registered providers have, just not the added running costs or audit costs.
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Understanding Registered Providers

Registered NDIS providers meet strict government requirements so they are compliant with quality and safety standards. While they must follow additional regulations, these providers offer services that are closely monitored to align with NDIS guidelines. Registration involves higher operational costs and more administrative responsibilities, which can impact flexibility in service provision. For participants, using a registered provider guarantees that services meet specific legal requirements, but it may also limit pricing options and personalised approaches.


  • Registration requires extensive documentation and higher costs to maintain compliance.
  • Pricing structures are regulated, allowing less flexibility for tailored service options.
  • Smaller businesses may find it challenging to sustain operations under registration requirements.
  • The quality of service becomes a legal obligation, with accountability in service delivery.
  • Family-run businesses that prefer to remain small may struggle with registration demands.


While registered providers must meet strict standards, unregistered providers can still offer quality care while maintaining greater flexibility in service delivery.

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